Confidentiality and Data Protection
Exprodo Software will not use, copy, adapt, alter or part with possession of any information of the customer which is disclosed or otherwise comes into its possession and which is of a confidential nature. Exprodo Software adheres to:
protect the customer’s confidential information using the same degree of care (but in no event less than reasonable care) that it uses to protect its own confidential information;
limit use of the customer’s confidential information for purposes consistent with the working agreement; and
limit access to customer’s confidential information to its employees, contractors and agents who have a bona fide need to access such confidential information for purposes consistent with the working agreement and who are subject to confidentiality obligations no less stringent than those herein.
Exprodo Software acknowledges that the customer’s data or content (including any personal information) is confidential information. Exprodo Software agrees that:
it will maintain a security program materially in accordance with industry standards that is designed to (i) ensure the security and integrity of the Data; (ii) protect against threats or hazards to the security or integrity of the Data; and (iii) prevent unauthorized access to the Data;
it will keep the Data secure and prevent any loss of, damage to, and unauthorized access to or use of disclosure of;
The Data will be hosted on a dedicated and isolated platform in within Europe or a pre-agreed location;
it will notify the customer immediately on becoming aware of any data breach; and
it will delete customer Data immediately following the customer’s request or contract termination.
The servers used by Exprodo Software are Linux machines whose security updates are kept up-to-date. Data is stored in databases that are backed up once every day. Backups are archived onto a separate server so that your data cannot be lost. Clients can also obtain a copy of their data at any time using the user interface of the software purchased from Exprodo Software. By default, any communication between servers is encrypted.
Exprodo Software agrees to:
only use such personal information to the extent necessary to perform its obligations under the working agreement;
not disclose any such personal information to any other person without the prior written consent of the customer;
not do, or omit to do, anything with such personal information that will cause the customer to breach any privacy laws that apply to the customer; and
notify the customer immediately if Exprodo Software becomes aware of any actual or potential misuse, interference, loss or authorized access, modification or disclosure of such personal information.
Code of Conduct
We abide by the GÉANT data protection code of conduct for service providers which you can find HERE.
By email: firstname.lastname@example.org
By phone: +44 (0) 1235 813458